Innovation • Communication • Quality

Gates and Automations - Industrial and Residential Solutions

Questions answers

If you have a question, your answer is likely to be found in this section. Do a little research and get the answer to your question quickly and conveniently! If your question persists, you can contact us via email at geral@electromatic.pt .

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Who is Electromatic?

Electromatic was founded in 2004 and since then we have been conquering our space in the market. We position ourselves as a company providing services for automatic systems for opening Doors, Garage Gates, Gate Gates, Industrial Gates, Railings, Docking Systems, Fire Doors and Fire Curtains.

We are organized into 3 segments, installation, preventive maintenance and technical assistance, whose transversal culture is the capacity for innovation, focus on quality solutions and customer satisfaction.

Where can we find Electromatic?

Electromatic is currently present in Sintra.

Rua Pé de Mouro, Polígono Industrial Pé de Mouro, Armazém 7, 2710-230 Sintra
Opening hours: Monday to Friday: 8am - 6pm

Google Maps Electromatic

Where do Electromatic services work?

Lisbon: Lisbon and Surrounding Areas | Sacavém | Benfica | Carnide | Campolide | Campo de Ourique | Alvalade | Loures | Odivelas | Moscavide | Expo | Parque das Nações | Low | Alcantara | Grace | Castle | Belém | Restelo | Incarnation | Algés | Portela | Benfica | Pontinha | Ramada | Santa Iria Azoia | Prior Velho | Ramada | Oeiras | Paço de Arcos | Beautiful the Old | Carnaxide |

South Bank: Almada | Seixal | Orange tree | Costa Da Caparica | Beans | Corroios | Cruz De Pau | Blackberry | Barreiro | Moita | Montijo | Quinta Do Conde | Azeitão | Pinhal Novo | Poceirão | Alcochete | Palmela |

Sintra Line: Amadora | Queluz | Cacém | Rio De Mouro | Sintra | Alfragide | Massamá | Algueirão | Fine | Mem Martins | Rinchoa | Necklaces | Terrugem | Bishop's Almargem | Montelavar | Pero Pinheiro |

Cascais Line: Cascais | Estoril | Wall | Alcabideche | S. Pedro do Estoril | São João do Estoril | Carcavelos | São Domingos de Rana | Azoia | Malveira da Serra |

How do I request a 24-hour emergency picketing service?

We value your time and understand that unforeseen events can happen at any time. Therefore, we are committed to soon being able to offer a 24-hour service picket that guarantees your peace of mind and satisfaction.

You can anticipate your order on our website under the services tab. Make your request for a Quote, Preventive Maintenance and Technical Assistance on your computer, cell phone or tablet. This way, you can anticipate and resolve problems quickly and effectively with a 24-hour timely response.

How to request a quote online?

We seek to be a reference for intelligent solutions for new projects. You can make your quote request via the website under Services, quote request or through our contacts via email or telephone.

How to make a Maintenance contract request online?

Preventative maintenance is our focus, we seek to combine experience and technology to maximize the useful life of your equipment, providing quality and well-being. You can make your Maintenance contract request, via the website under Services, or through our email and telephone contacts.

How to make a request for Technical Assistance online?

Technical assistance for all sectional gates, gates, high-speed doors, grilles and respective automation. We have a team of specialized technicians that allow us to provide a fast and quality technical assistance service. You can make your request for Technical Assistance, via the website under Services, or through our email and telephone contacts.

What are the industrial and residential solutions we work with?

Services - Installation, Maintenance and Technical Assistance of automatic systems for opening Doors, Garage Gates, Gate Gates, Industrial Gates, Railings, Docking Systems, Fire Doors and Fire Curtains.

I am looking for a product that is not listed on the website. Can you help me?

If you don't find what you are looking for in our catalogue, you can send us an email to geral@electromatic.pt indicating exactly which parts you need and wait for us to contact you. Another way is to call through our contact details.

What is the call cost?

Since November 1, 2021 and with the publication of Decree-Law No. 59/2021, of July 14, it has become mandatory to include, when providing telephone lines for contact with the consumer, in a clear and visible way, information relating to call prices. When this communication does not have a single/fixed price, the following information must be inserted, right after the contact numbers:

*Call cost from a national network according to your service.
a) “Call to the national fixed network”;
b) “Call to national mobile network”.

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