Innovation • Communication • Quality

Gates and Automation - Residential and Industrial Solutions

Questions & Answers

If you have a question, your answer is likely to be found in this section. Do a little research and get the answer to your question quickly and conveniently! If your question persists, you can contact us by email to the

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Who is Electromatic?

Electromatic was founded in 2004 and since then we have been conquering our market share. We position ourselves as a company that provides services to automatic systems for opening doors, garage gates, barriers, industrial gates, railings, docking systems, fire doors and fire curtains.

We are organized in 3 segments, installation, preventive maintenance and technical assistance, whose transversal culture is the ability to innovate, focus on quality solutions and customer satisfaction.

Where can we find Electromatic?

Currently Electromatic is present in Sintra.

Rua Pé de Mouro, Polígono Industrial Pé de Mouro, Warehouse 7, 2710-230 Sintra
Hours: Monday to Friday: 8 am to 6 pm

What are the intervention sites of Electromatic's services?

Lisbon: Lisbon and Surroundings | Sacavém | Benfica | Carnide | Campolide | Campo de Ourique | Alvalade | Loures | Odivelas | Moscavide | Expo | Parque das Nações | Baixa | Alcântara | Graça | Castelo | Belém | Restelo | Encarnação | Algés | Portela | Benfica | Pontinha | Ramada | Santa Iria Azoia | Prior Velho | Ramada | Oeiras | Paço de Arcos | Linda a Velha | Carnaxide |

South Bank: Almada | Seixal | Laranjeiro | Costa Da Caparica | Feijó | Corroios | Cruz De Pau | Amora | Barreiro | Moita | Montijo | Quinta Do Conde | Azeitão | Pinhal Novo | Poceirão | Alcochete | Palmela |

Sintra Line: Amadora | Queluz | Cacém | Rio De Mouro | Sintra | Alfragide | Massamá | Algueirão | Belas | Mem Martins | Rinchoa | Colares | Terrugem | Almargem do Bispo | Montelavar | Pero Pinheiro |

Cascais Line: Cascais | Estoril | Parede | Alcabideche | S. Pedro do Estoril | São João do Estoril | Carcavelos | São Domingos de Rana | Azoia | Malveira da Serra |

How to request a 24-hour emergency picket service?

We value your time and understand that unforeseen events can happen at any time. Therefore, we are committed to being able to offer soon a 24-hour service picket that guarantees your peace of mind and satisfaction.

You can anticipate your request on our website at the tab services. Make your request for Budget, Preventive Maintenance and Technical Assistance on your computer, mobile phone or tablet. Thus, you can anticipate and solve problems quickly and effectively with a timely response of 24 hours.

How to make a budget request?

We seek to be a reference of intelligent solutions for new projects. You can make your request for a quote through the website under Services, request a quote or through our contacts via email or telephone.

How to make a Maintenance contract?

Preventive maintenance is our focus, we seek to combine experience and technology to maximize the useful life of your equipment, providing quality and well-being. You can place your Maintenance contract request, through the Services website, or through our e-mail and telephone contacts.

How to make a request for Technical Assistance?

Technical assistance for all sectional gates, gates, high speed doors, railings and respective automatisms. We have a team of specialized technicians that allow us to provide a fast and quality technical assistance service. You can make your request for Technical Assistance, through the Services website, or through our e-mail and telephone contacts.

What are the residential and industrial solutions we work with?

Services - Installation, Maintenance and Technical Assistance of automatic systems for opening doors, garage gates, barriers, industrial gates, railings, docking systems, fire doors and fire curtains.

I am looking for a product that is not listed on the site. Can you help me?

If you do not find what you are looking for in our catalog, you can send us an email to indicating exactly which parts you need and wait for our contact. Another way is to call through our contacts.

What is the call cost?

Since November 1, 2021 and with the publication of Decree-Law n.º 59/2021, of July 14, it has become mandatory to insert, when you make available the telephone lines for contact with the consumer, in a clear and visible way, information on call prices. When this communication does not have a single/fixed price, the following information must be inserted, immediately after the contact numbers:

*Cost of calling a national network according to your service.
a) «Call to the national fixed network»;
b) «Call to national mobile network».

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