At Electromatic we work with carefully selected suppliers , always prioritizing product quality and reliability.
At the same time, we take full responsibility for the excellence in installation and performance of the equipment we supply.
Our Warranty Policy is aligned with current legislation and also follows the conditions defined by the manufacturers. You can consult the detailed terms and conditions applicable to the warranty of equipment supplied and/or installed by Electromatic, as well as the warranty extension conditions available to customers with a Full Care maintenance contract.
By consulting the Warranty Policy, you will be able to find detailed information related to:
General Conditions of Legal Warranty and Extended Warranty – explanation of the legal bases, as well as additional conditions that may apply obtain through the extension.
Warranty Period Duration – terms applicable to each type of equipment and extension option.
Coverage – situations covered by the warranty and respective limitations.
Specific Conditions per Equipment – specifications that may vary depending on the product installed.
Labor Warranty – information about technical assistance provided during the warranty period.
Contacts – channels available to clarify doubts or activate the warranty.
